I am unable to activate Visual Composer. For some reason, it seems as though Visual Composer does not recognize that an individual license comes with the theme I bought from you. What can I do?
Hi, the extended licenses that are required to be able to embed Visual composer in themes work differently. There's only 1 license that remains after the author. All the future updates released by Visual Composer team are checked for compatibility with the theme and upload to our server within few days of release. All you have to do is to remove the old version of the plugin and install the latest one when prompted.
I tried uninstalling the plugin and using the link given from the theme to reinstall, but it unfortunately did not work. I'm still met with Visual Composer wanting me to "authenticate" the license, and they not recognizing I now have a second license with your theme. Any other ideas?
You do not need to authenticate it, just ignore the message from Visual composer plugin. All the functionality will work just perfect regardless of plugin activation.
That's just it unfortunately. It does not appear to be working. Here's a screen shot of one of the posts I am editing. It's missing the Visual Composer buttons in blue at the top "Classic Mode" and "Frontend Editor".
Attached files: Screen Shot 2017-05-09 at 9.32.05 AM.png